Amazeful

Turn everyday customer interactions into public proof with Amazeful. In minutes, you connect Google Business Profile, Facebook, Tripadvisor, Yelp, and ProductReview, then import contacts by CSV or sync from your POS/CRM. Build a request flow: pick email, SMS, or QR; set timing (right after checkout or next morning); personalize with name, visit details, and a one‑tap link. The branded landing page lets customers choose their preferred site and posts them straight to your profile. Add segments (first‑time vs. repeat), language rules, and auto‑reminders. Example: a dental clinic sends a friendly text two hours post‑visit; if unopened, an email follows; happy patients tap Google and finish in under a minute.

When feedback rolls in, Amazeful gathers it in one inbox. Enable instant alerts for new ratings, low scores, or chosen keywords. Assign items to staff, answer with templates, and publish responses back to Google and Facebook without switching tabs. Sentiment analysis surfaces themes like 'wait time' or 'pricing' so you can fix root causes. SLA timers, internal notes, and escalation keep tough cases moving. Multi‑location filters let owners compare by site, staffer, or service line. Social metrics show reach and clicks from review shares, while trend charts track rating averages, volume, and response time week over week.

Showcase results where they convert. Drop a carousel, grid, or badge on your website with copy‑paste widgets; filter by source, tag, or minimum rating and match brand colors. Auto‑share standout quotes to Facebook and Instagram with UTM links, or schedule weekly highlight posts. Campaign tools support A/B tests for subject lines and SMS copy, with conversion by channel, device, and location. For in‑store traffic, print a QR code that opens your landing page. Gamification keeps teams motivated with goals, leaderboards, and rewards tied to invite volume, five‑star wins, and reply speed.

Operate responsibly at scale. Set opt‑in rules, quiet hours for texts, and suppression lists for customers who asked not to be contacted. Localize requests for multilingual audiences. Export results to spreadsheets or stream events to Slack, Zapier, or your data warehouse. Dashboards make it easy to see what’s working: request send rate, open and click‑through, review volume by site, sentiment shifts, and social reach. A restaurant pushes Google ratings before the weekend rush, a hotel catches Tripadvisor mentions by noon daily, and a home services crew hands a QR card at the door to capture feedback before they drive away.